App Error 523

[jim]

If you are getting the App Error 523 on the 5.0 OS, try doing the following:

- Go to the preferences screen (Menu -> Preferences)
- Scroll to the bottom and select Change Mobile Options button
- Change your Connection to HTTP (you may need to change your Transport to get this option).

Socket connections are intermittently causing issues on some 5.0 OS devices.

[jakontil]

hi jim

is there any way i could get back to version 2.0.1 since i used wifi most of the times and this error 523 aint doing any favor ....

thanks

[ijw]

That worked! Thank you....

[ijw]

This worked! Thank you....

[gpc]

Device: Storm 2 9550
OS: 5.0.0.428

I just hit this for the first time after turning on wireless as a preferred option in my preferences. After switching I put the phone down and checked on it a few minutes later when I noticed the screen was locked. Clicking any of the bottom buttons seems to result in the white "app error 523" white screen with the option to reset. I see there is a fix here (avoid wireless?), but that seems odd. I'm using the trial version for 30 days.

[Noles1]

The problem with the 523 error seems to happen when using the socket connection over a wifi connection. It seems to work fine over my carrier's network.

Switching to http clears that issue up but another issue pops up where it won't keep the connection.

[Danielem]

The problem with the 523 error seems to happen when using the socket connection over a wifi connection. It seems to work fine over my carrier's network.

Switching to http clears that issue up but another issue pops up where it won't keep the connection.

Right.... if you use http connection, push email doesn't work at least on my storm 2 9520.
You need to use socket connection but not over wifi or you'll get the 523 error.