• Buddy List Basics
• Add a Buddy
• Remove a Buddy
• Change a Buddy's Nickname
• View Buddy Info
• Buddy Icons
• Groups
• Block a Buddy
• Buddy Pounce
• Messages From Non-Buddies

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To add a buddy, from the buddy list, select "Add Buddy" from the menu.

1. Select the IM account to add the buddy to.

2. Enter the handle (username/screenname) for the buddy on the IM network.

* For AIM, use the screenname.

* For GoogleTalk or Jabber, enter the full email address for the buddy (example@gmail.com or example@jabber.org).

* For ICQ, use the ICQ number.

* For MSN, enter the full email address.

* For Yahoo!, use the buddy's Yahoo ID.

* For MySpace!, use the buddy's MySpace username.

3. (Optional) Enter a nickname to assign to the Buddy. If used, the newly added buddy be displayed under the nickname on the buddy list.

4. Select "Add" from the menu. You will be prompted to select a group for the buddy. Scroll up/down to place the buddy under the desired group (or "Unfiled" if you do not wish to assign a group). Select "OK" when done.

The add buddy request will be submitted to the appropriate IM service. For some services, the buddy must first approve the add request before you can start receiving presence updates. Once approved, you will start seeing the buddy's online status on the buddy list the next time the buddy signs on.


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To add a buddy, from the buddy list, select "Add Buddy" from the menu.

1. Select the IM account to add the buddy to.

2. Enter the handle (username/screenname) for the buddy on the IM network.

* For AIM, use the screenname.

* For GoogleTalk or Jabber, enter the full email address for the buddy (example@gmail.com or example@jabber.org).

* For ICQ, use the ICQ number.

* For MSN, enter the full email address.

* For Yahoo!, use the buddy's Yahoo ID.

* For MySpace!, use the buddy's MySpace username.

3. (Optional) Enter a nickname to assign to the Buddy. If used, the newly added buddy be displayed under the nickname on the buddy list.

4. Select "Add" from the menu. You will be prompted to select a group for the buddy. Scroll up/down to place the buddy under the desired group (or "Unfiled" if you do not wish to assign a group). Select "OK" when done.

The add buddy request will be submitted to the appropriate IM service. For some services, the buddy must first approve the add request before you can start receiving presence updates. Once approved, you will start seeing the buddy's online status on the buddy list the next time the buddy signs on.


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To remove a buddy from the buddy list, highlight the buddy to remove, and select "Remove Buddy" from the menu.

The remove buddy request will be submitted to the IM server. The buddy will disappear from the buddy list screen once the buddy is removed from your list stored on the IM servers.


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JiveTalk for BlackBerry supports buddy nicknames for all supported IM networks. If a nickname has been set, the buddy will be listed under the nickname in the buddy list.

To change the nickname for a buddy, highlight the buddy in the buddy list screen, and select "Buddy Info" from the menu.

Go to the "Nickname" field on the buddy info screen and enter the desired nickname. Select "Save" when done.

The buddy list will be updated with the newly set nickname after the IM server has saved the change.


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Buddy Tooltip:

When in the buddy list, highlighting a buddy will bring up a tooltip popup that lists more detailed information about the buddy. The tooltip includes the following:

- The availability status of the buddy

- The custom status message of the buddy, if the buddy has set a custom message. For AIM and ICQ buddies who are "Away", this will be their away message. For MSN buddies, this will be their custom message.

- The IM service handle for the buddy, if a nickname is currently displayed for the buddy.

- For AIM, whether the buddy is "On Mobile".

- For AIM, the online time for the buddy, if the buddy is online, and the idle time for the buddy, if the buddy is currently idle.

- For GoogleTalk and Jabber, the tooltip also lists all resources the buddy is signed on from (e.g. desktop client, Talk.xxxx or JiveTalk), and the presence information for each resource.

Buddy Info Screen:

When in the buddy list, highlight a buddy and select "Buddy Info" from the menu to bring up the Buddy Info screen. This screen allows you to view various info associated with the buddy, as well as to change the nickname assigned to the buddy (see nickname section). This screen includes the following info:

- Nickname , if available. (* This is an editable field)

- (Yahoo! only) First and last names , according to your Yahoo! address book.

- The IM service handle (username/screenname)

- Groups the buddy belongs to.

- Online status (Yes/No)

- Availability status if online, and any associated custom status messages. (* For GoogleTalk and Jabber, this includes the availability information for each resource the buddy is signed on at)

- (GoogleTalk/Jabber only) The presence subscription information: "both" if you and the buddy can view each other's availabilty, "to" if you can view the buddy's info but not vice versa, "from" if the buddy can view your info but not "vice versa", "none" if neither one of you can view the other person's presence.

- Pending status, true if the buddy has yet to approve your request to add him/her to your buddy list.


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JiveTalk supports buddy icons for your MSN & AIM accounts if you have OS version 4.2 or above. It may take a while for all your buddy icons to load, depending on how many buddies you have and the speed of your connection.

You can disable buddy icons by going to the preferences screen and unchecking the "Enabled Buddy Icons" option.


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JiveTalk supports groups in your buddy list for all supported IM services. The groups that you have configured on the native IM clients and stored on the IM servers are displayed in JiveTalk.

Groups are not displayed by default. To enable groups, go to Preferences and set the "Buddy List Group" selection to "Groups".

Move buddies between groups:

Highlight a buddy in the buddy list and select "Move Buddy" to move the buddy to a different group. Drag the buddy under the desired group and select "OK" to commit the move. The buddy will be shown under the new group after the IM server has saved the change.

Grouping options:

Use the "Buddy List Grouping" option in Preferences to configure how the buddy list will be grouped. You have the following options:

- None (*default). All buddies are listed under a single "Buddies" group and sorted alphabetically.

- Groups. Buddies are grouped under the group that they are assigned to. Within the group they are sorted alphabetically. If you have groups under different accounts with the same group name (e.g. "Work" for your AIM account and "Work" for your GoogleTalk account), they will be merged under a single group.

- Accounts. Buddies are grouped under the account that they belong to.


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JiveTalk supports blocking for AIM, ICQ, MSN, Yahoo! and MySpace. When you block a buddy, that buddy will no longer receive any presence updates about you from the IM servers, and will always see you as offline for as long as you have him/her blocked. For AIM/ICQ/MSN, the buddy will also not be able to send any messages to you.

To block a buddy, highlight the buddy on the buddy list and select "Block Buddy" from the menu.

To unblock a blocked buddy, highlight the buddy and select "Unblock Buddy".

If blocked, a red blocked icon will be displayed to the right of the buddy's name on the buddy list.


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Buddy Pounce allows you to be notified when a specific buddy comes online. There are 2 types of buddy pounces in JiveTalk. You can set a one-time buddy pounce to be notified the next time the buddy comes online, and not be notified again, or, you can set a persistent buddy pounce to be notified everytime the buddy comes online.

When the buddy comes online, a global popup dialog will prompt you whether you want to start a chat with the buddy. The buddy pounce is also an alert event registered with your BlackBerry's alerts profiles, so you can configure custom Vibrate/Sound/LED settings for the event. See the alerts profile section for information on how to configure custom alerts.

To set a buddy pounce, highlight the buddy on the buddy list and select "Set One-Time Pounce" or "Set Persistent Pounce".

When a buddy pounce is on, an alarm icon will be displayed to the right of the buddy's name on the buddy list.

To clear a buddy pounce, highlight the buddy and select "Clear Pounce".

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When someone not on your buddy list sends you a message, you will be prompted to accept the message, dismiss the message, or view the message later.

If you choose to dismiss the message, the message will be silently dropped and the sender of the message will be ignored.

If you choose to accept the message, you will be brought to a chat screen to start a conversation with the person. At the end of the chat, after you have selected "End Chat", you will be asked whether you want to add the person to your buddy list. If you choose Yes, the person will be automatically added.


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