JiveTalk for BlackBerry: Alerts and Notifications
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Configure Sound/Vibrate/LED With Alerts Profiles
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Home Screen Application Icon
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Popup Alert on New Incoming Message
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Configure Sound/Vibrate/LED With Alerts Profiles
JiveTalk for BlackBerry uses the native BlackBerry Alerts Profile capabilities to notify you of
application events. There are 3 custom events registered under each profile for JiveTalk:
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Buddy Pounce. This event is triggered when a buddy you have buddy pounce set on comes online.
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New IM While Active. This event is triggered when a new instant message comes in when you are
active inside JiveTalk. You're active when you have used the keyboard or the trackwheel/trackball with
in the last x minutes as specified by the "Minutes Till Idle" setting in Preferences.
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New IM While Idle. This event is triggered when a new instant message comes in when JiveTalk is
in the background, or you have been inactive in the application for x minutes as specified by the "Minutes
Till Idle" setting in Preferences.
Customize Settings
To customize the alert settings for any of the above events, use the following steps:
1. Go to your BlackBerry Alerts Profile application. The Alert Profile application can be found on the homescreen
of your BlackBerry. (You use it to set Vibrate/Normal/Silent, etc. for your phone)
2. Choose "Edit" to customize the alerts for JiveTalk events.
-On OS 4.2 devices, from inside the Alerts Profiles application, scroll to the bottom of the list and choose "Advanced...",
highlight the active or desired profile and select "Edit" from the menu.
- On OS 4.1 or earlier devices, from inside the Alerts Profiles application, highlight the active or
desired profile and select "Edit" from the menu.
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Home Screen Application Icon
On OS 4.1 or later BlackBerries, the JiveTalk Home Screen icon changes with your availability status, it
also changes when a new instant message comes in. The glass ball changes color to match your status, and
the chat bubble change colors to match the new message icon inside the application. You
will also see a red star indicating the presence of a new message.
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Popup Alert on New Incoming Message
You can configure JiveTalk to alert you with a popup dialog when a new instant message comes in.
When this is configured, if a message comes in when the application is in the background, a dialog will
popup and prompt to to enter the chat or dismiss it until later.
To set the popup alert, from either the buddy list screen or any chat screen, select "Preferences" from
the menu and check the "Popup Alert While In Background" box.
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